Please notify a member of staff if you notice any area of concern so immediate action can be taken.
Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.
“Kalgi was great! She communicated with me throughout the process and was very detailed and polite. I would definitely re...”
“Such friendly staff. I was made to feel really welcome going there the first time. Erika was amazing; she was the most g...”
“The hygienist was really nice, explaining everything and checking in when I was nervous. Really clear what steps to take...”
“The dental hygienist Erika is amazing. In addition to being very friendly and caring, she is truly professional and doin...”
“I would like to thank all the staff at Collindale Dental. I am not a fan of dentists, but you are greeted by a wonderful...”
“A very good experience! Erika is a very meticulous and professional dental hygienist. She was very calm and confident an...”
“Kalgi was great! She communicated with me throughout the process and w...”
“Such friendly staff. I was made to feel really welcome going there the...”
“The hygienist was really nice, explaining everything and checking in w...”
“The dental hygienist Erika is amazing. In addition to being very frien...”
“I would like to thank all the staff at Collindale Dental. I am not a f...”
“A very good experience! Erika is a very meticulous and professional de...”
“Kalgi was great! She communicated with me throughout the process and was very detailed and polite. I would definitely recommend them again!”
“Such friendly staff. I was made to feel really welcome going there the first time. Erika was amazing; she was the most gentle cleaning ever.”
“The hygienist was really nice, explaining everything and checking in when I was nervous. Really clear what steps to take next and what I need to do to get my...”
“The dental hygienist Erika is amazing. In addition to being very friendly and caring, she is truly professional and doing her job great. Thank you for the excellent dental hygienist...”
“I would like to thank all the staff at Collindale Dental. I am not a fan of dentists, but you are greeted by a wonderful reception team and caring professional...”
“A very good experience! Erika is a very meticulous and professional dental hygienist. She was very calm and confident and reassured me throughout the procedure. I would definitely recommend this...”